Legal
Cancellation Policy
Last updated: September 10, 2026
1. How automatic renewal works
Selino subscriptions (Starter, Maker and Studio) are billed in advance and renew automatically at the end of each monthly or yearly billing period at the price shown at checkout, until you cancel. We show the price, billing frequency and renewal terms before you pay and ask for your explicit consent.
2. How to cancel
- Sign in and open Account & Billing.
- Choose Cancel subscription and confirm.
- You will see a confirmation on screen and receive a confirmation email.
If you cannot sign in, email support@selino.shop from your account email and we will cancel for you within 1 business day. If you paid with PayPal, you can also cancel the automatic payment from your PayPal account settings.
3. What happens after you cancel
- No further charges will be made.
- Your paid features and remaining monthly credits stay available until the end of the current billing period.
- After that, your account moves to the Free plan. Your gallery and downloaded files remain yours.
- Credits from one-time credit packs are not affected by cancelling a subscription and stay valid until they expire.
4. Reminders and notices
- We email a receipt after every payment, including renewals.
- For yearly plans, we email a reminder at least 7 days before each renewal.
- If we ever change your subscription price, we notify you at least 30 days before the change applies, and you can cancel before it does.
5. Changing plans
Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing period. Switching between monthly and yearly billing is available in Account & Billing.
6. Refunds
Cancelling stops future charges but does not automatically refund past payments. See our Refund Policy for when a refund is available.